Booking Terms & Conditions

  • The booking terms and conditions form the sole contract between the villa owners and the person signing the booking form, who must be over 18 years of age and who shall be deemed to sign this form on behalf of all the persons herein. No contract shall exist until a signed booking form has been received by the owners or their agents together with the correct deposit of £100/$150/week booked, or if less than 8 weeks, the full payment, and the reservation has been confirmed in writing. Before booking it is recommended that you telephone or send an email to check availability, giving if possible second choice dates. Your booking can be made provisionally, if required, and held for a maximum of 7 days to allow time for your completed booking form and deposit/full payment to be received.
  • The villa is licensed to accept a maximum number of 8 (“Heartbeats”) persons. Booking forms cannot be accepted for this villa for more than 8 people. This is the stated maximum allowed under the State of Florida Licensing Laws. If more people are found to be in the villa than stated on the booking form, you will be advised that you are in contravention of the State of Florida Licensing laws and asked to leave the villa immediately. No reimbursement will be made for the accommodation and no claim for compensation will be entertained. The villa is licensed in accordance with Florida State Licensing laws for the protection of both the homeowner and the guest. Having in excessof 8 people staying at the villa will render all insurances nil and void.
  • The balance should be paid not later than 8 weeks before departure. If a booking is made within the 8 week period, full payment must be received before the booking can be confirmed.
  • Our Management Company will take a credit card imprint as a security/breakage deposit. This is to cover excessive use of electricity (e.g. air conditioning on full with external doors left open), excessive cleaning costs and chargeable telephone calls, and also covers for damage, breakage and loss to the villa and contents and for lost keys, which necessitates changing locks. After inspection by our Management Company, the credit card imprint will be destroyed if all is acceptable. Renters are liable for all damage and loss to the villa during their stay which has been caused by them. Our agents and we reserve the right of entry at any time.
  • The accommodation rates quoted are PER WEEK (not per person), and include electricity, air conditioning, local telephone calls, cable TV, bed linen, towels, the use of all the amenities and facilities and are inclusive of all local taxes unless stated otherwise at the time of the initial enquiry. Pool heating is NOT included in the weekly rental charge unless so stated, but is an optional extra. (See rates table for applicable charges).
  • The accommodation may only be sub-let, shared or assigned by you with our express agreement, otherwise only persons detailed on the booking form are permitted to stay in the villa. The maximum occupancy is quoted for each villa and is determined by the authorities within strict guidelines for fire safety. Please note that contravention of the above will render your booking void and all moneys will be forfeited. No pets are allowed in the villa.
  • The rental period begins at 16.00 hours on the day of arrival and terminates at 11.00 hours on the day of departure (unless by prior arrangement). The villa is professionally cleaned and inspected before and after each rental to ensure that all guests have a comfortable stay. Lawn and pool care are provided on a weekly basis. Please note that each self-catering villa has an initial supply of consumables (bin bags/toilet rolls/washing powder etc.) Once these have been used it is not the responsibility of the management company to replenish these items during your stay.
  • In the event that you cancel your reservation, or we have to cancel the arrangements due to non payment of the balance due within the time allowed before departure, cancellation charges will be made as follows:
    Date of Cancellation
    (date of postmark)
    before arrival date
    Cancellation Charge
    (booking deposit will
    be deducted from this)
    8-16 weeks 50%
    6 weeks 75%
    4 weeks – arrival date 100%
  • Cancellations must be confirmed to us in writing.
  • You are strongly recommended to take out adequate holiday/travel insurance to cover possible cancellation as soon as your reservation is confirmed.
  • SMOKING IS NOT PERMITTED INSIDE THE VILLA, though it is permitted on the patio area by the pool. This keeps the villa odour free and also avoids the trouble of the sophisticated smoke detectors being triggered by the tobacco smoke. If the Management Company discover evidence of smoking in the villa, this will be taken into account when assessing your security/breakage deposit, and your co-operation is therefore requested and appreciated.
  • We cannot accept liability for death, personal injury, sickness, accident, delay or loss of luggage or personal effects or any other loss or misadventure that may occur whilst renting this villa. Use of the pool is entirely at your own risk. It is particularly important that children are supervised at all times in the pool, which is 3´ – 6´ deep, and surrounding areas. The Local authorities are considering the implementation of a $5000 fine if anyone should tamper with the door alarms. They are specifically there to safeguard your children. DO NOT switch them off when the doors etc are closed!
  • Force Majeure. We accept no responsibility or liability for any loss or damage or alteration to the terms of your reservation caused by events beyond our control, including, but not restricted to, war, terrorist activity, civil commotion, flight delays or cancellations, airport closures, adverse weather conditions, fire, flood, or industrial dispute.
  • We cannot accept any liability for failure of public supplies such as water, electricity or breakdown of the air conditioning system, nor for the consequences of the actions or omissions of persons who may control or supply main services, or any actions taken in the vicinity of the property reserved, by any authority over which there is no control. This does not affect your statutory rights as a consumer.
  • We cannot accept any liability for your personal safety during your holiday vacation. You are reminded to exercise care as to your personal safety, and the safety of your companions. Whenever possible, valuables should be left secure and out of sight.
  • ALL CLIENTS MUST POSSESS VALID PASSPORTS AND ANY VISA REQUIRED. British citizens require a full 10 year, Machine Readable Passport (MRP) valid for a period of at least six months beyond the holiday/vacation return date. WITHOUT A MRP PASSENGERS TRAVELLING TO THE USA WILL BE REQUIRED TO APPLY FOR A VALID US ENTRY VISA WHICH CAN TAKE MANY WEEKS. It is, however, the holidaymaker’s responsibility to make sure that they have all the correct travel documents. If you have any queries you are advised to contact the US Embassy for details. We cannot accept liability for any aforementioned conditions not being met or any refusal of passage.
  • We reserve the right to decline or retain any person as a client whose conduct is deemed to be disruptive and affects the enjoyment of other holidaymakers/residents. We shall be under no liability to accept any costs incurred, or responsibility for, any such person.
  • All descriptions given on the web site are made in good faith, but no liability can be accepted for error or omissions.
  • Should you experience any problems whatsoever with the villa during your stay, please contact the Management Company, who will do their best to assist and rectify the matter as soon as it is practically possible. We cannot resolve a problem for you unless we or one of our agents are notified of it at the time. Please give us the opportunity to correct matters. Should a problem remain unresolved, you are asked to notify us in writing within 10 days of your return. No action can be taken or liability accepted for any complaints received after this period. We aim to resolve complaints within a 2 month period from receipt, the details of which will be kept confidential to only the parties involved.
  • Please note that as Florida is a tropical State, insects such as ants and the like are occasionally inevitable, and are not cause for complaint. The villa is treated periodically as part of a pest and termite control programme, and is professionally cleaned after each rental.